Privacy Policy

We may collect information directly from users, automatically through the website, or from lawful public and business sources.

Information Provided by Users

You may provide us with:

• Full name
• Email address
• Mobile and WhatsApp number
• Company or business name
• Business address
• City, state and PIN code
• GST number or business registration details
• Website and social media links
• Products and services
• Cold storage type, capacity and facility details
• Business categories and service locations
• Company description
• Business logo and facility photographs
• Project or business enquiry details
• Account and login information
• Payment and billing information
• Any other information submitted voluntarily

Please provide only accurate information that you are authorised to share.

Information Collected Automatically

When you visit or use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Search terms
• Date and time of access
• Time spent on the website
• Referring website or source
• Account and login activity
• Cookies and similar technical data

This information helps us maintain security, understand website performance and improve the user experience.

Information from Public Sources

Cold Storage List maintains a B2B database for the cold storage and cold chain industry. We may collect business information from lawful and publicly available sources, including:

• Official company websites
• Government and public records
• Public business directories
• Trade publications
• Social media business pages
• Industry associations
• Exhibitions and trade events
• Public advertisements
• Information supplied by authorised representatives

Publicly available business information may include company names, contact details, addresses, business categories, products, services, websites and facility information.

A business owner or authorised representative may contact us to correct, update or request removal of inaccurate information.

We may use the information we collect to:

• Create and manage user accounts
• Prepare and publish business listings
• Maintain the Cold Storage List database
• Provide access to purchased business data
• Process database orders and subscriptions
• Connect buyers with relevant businesses
• Share enquiries with suitable service providers
• Help users find cold storage companies by category and location
• Verify company and business information
• Respond to customer questions and support requests
• Process payments and maintain transaction records
• Send account, enquiry and service notifications
• Communicate through phone, email, SMS or WhatsApp
• Improve website content, search results and functionality
• Monitor platform performance and usage
• Prevent fraud, misuse and unauthorised access
• Protect our users, business partners and platform
• Meet accounting, taxation and legal requirements

We use information only for lawful business purposes connected with the services provided by Cold Storage List.

Cold Storage List is a B2B business information platform. Information submitted for a business listing may be visible to website visitors, registered users or database buyers.

Public or accessible listing information may include:

• Company or business name
• Contact person's name
• Phone and WhatsApp number
• Business email address
• Company website
• Business address and location
• Products and services
• Cold storage type and capacity
• Service areas
• Company description
• Logo and facility images
• Other information approved for listing

By submitting business information, you confirm that you are authorised to provide it and allow Cold Storage List to publish, organise and share it for business discovery and connection purposes.

You should not submit confidential, sensitive or personal information that is not required for your listing.

Certain business information may be available through free listings, sample data, paid database access, subscriptions or other services offered by Cold Storage List.

Users who access or purchase business data must use it only for lawful B2B communication, research, procurement, business development and professional networking.

Database users must not:

• Use the information for fraud or illegal activity
• Harass listed businesses or individuals
• Send unlawful or misleading messages
• Resell, copy or redistribute the database without permission
• Use automated tools to scrape the website
• Misrepresent their identity or business purpose

We may restrict or terminate access where database information is misused.

When you submit an enquiry, project requirement or request for support, you allow Cold Storage List to share relevant details with suitable businesses.

The information shared may include:

• Your name
• Contact number
• Company name
• Location
• Project requirement
• Product or service needed
• Cold storage type
• Capacity, size or technical information
• Other details included in the enquiry

Relevant businesses may contact you directly by phone, WhatsApp, SMS or email to discuss your requirement.

Cold Storage List acts as a business information and connection platform. We do not directly guarantee the identity, credentials, pricing, quality, availability or performance of any listed business, buyer, supplier, contractor or service provider. Users should independently verify all details before making a business decision or payment.

We may share relevant information with:

• Registered platform users
• Buyers who access or purchase business data
• Cold storage owners and operators
• Manufacturers and suppliers
• Contractors and technical service providers
• Consultants and industry professionals
• Businesses relevant to an enquiry
• Payment and billing service providers
• Website hosting and technical support providers
• Communication and analytics providers
• Professional advisers
• Government or law-enforcement authorities when required by law

We do not sell personal information for unrelated consumer advertising. However, business contact information may be displayed or supplied as part of our B2B database, listing, enquiry and business-connection services.

Payments made through Cold Storage List may be processed by an independent payment gateway or financial service provider.

The payment provider may collect information such as card details, bank details, UPI information or other payment credentials under its own privacy and security policies.

Cold Storage List may retain limited payment information, including:

• Customer name
• Billing details
• Payment amount
• Transaction reference
• Payment date
• Payment status
• Invoice and tax information

We generally do not store complete card numbers, UPI PINs, banking passwords or other confidential payment credentials.

We may use cookies and similar technologies to:

• Keep users signed in
• Remember account preferences
• Improve search and navigation
• Understand website traffic
• Measure website performance
• Maintain security
• Prevent suspicious activity
• Improve our services

You may manage or block cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.

Third-party analytics or technical service providers may process limited usage information according to their own privacy policies.

We may contact users through phone, email, SMS or WhatsApp regarding:

• Account registration
• Business listings
• Database purchases
• Enquiries and business connections
• Payments and invoices
• Customer support
• Service announcements
• Relevant business opportunities
• Marketing and promotional updates

You may request to stop receiving non-essential promotional communication. Important account, security, payment and service messages may still be sent when necessary.

Where consent is required, we aim to obtain it through clear and understandable language.

You may withdraw your consent for eligible data processing by contacting us. Withdrawal will not affect processing that was lawfully completed before your request.

We may continue to retain limited information where necessary for legal compliance, accounting, fraud prevention, dispute resolution or the protection of legal rights.

We retain information only for as long as reasonably necessary to:

• Provide our services
• Maintain active accounts and listings
• Complete database purchases
• Process enquiries
• Maintain financial and transaction records
• Meet legal and tax obligations
• Resolve complaints or disputes
• Prevent fraud and misuse
• Protect our legal rights

When information is no longer required, we may delete, anonymise or securely archive it.

Publicly available business information may remain in the Cold Storage List database until it becomes outdated, is corrected or a valid removal request is approved.

We use reasonable technical, administrative and organisational measures to protect information against loss, misuse, unauthorised access, alteration or disclosure.

However, no website, electronic storage system or internet transmission can be guaranteed to be completely secure. Users are responsible for keeping their passwords and account credentials confidential.

Please contact us immediately if you believe that your account or information has been accessed without permission.

Subject to applicable law, you may request to:

• Access information associated with you
• Correct inaccurate information
• Complete incomplete information
• Update outdated information
• Request deletion of eligible information
• Withdraw consent
• Stop non-essential marketing messages
• Raise a privacy grievance
• Correct or remove an inaccurate business listing
• Ask how your information has been used or shared

We may request reasonable proof of identity, business ownership or authority before making changes to a listing or releasing information.

Certain records may be retained where required by law or necessary for transactions, fraud prevention, dispute resolution or legal claims.

Cold Storage List is a B2B platform intended for business users who are 18 years of age or older.

We do not knowingly collect personal information from children. If we learn that information belonging to a child has been submitted without proper authorisation, we will take reasonable steps to remove it.

Our website may contain links to business websites, payment gateways, social media platforms or other third-party services.

Cold Storage List does not control and is not responsible for the privacy, security, accuracy or content of third-party websites. Users should review the relevant privacy policy before sharing information with an external website.

We may update this Privacy Policy when our services, technology, business operations or legal obligations change.

The revised policy will be published on this page with a new “Last Updated” date. Important changes may also be communicated through the website, user dashboard, email or another appropriate method.

We encourage users to review this page periodically.

For privacy questions, listing corrections, consent withdrawal, data access requests, complaints or deletion requests, please contact:

We will review genuine requests and respond within the period required under applicable law.

This Privacy Policy is governed by the applicable laws of India, including relevant data protection and information technology laws.

Any dispute connected with this Privacy Policy or the use of Cold Storage List will be subject to the jurisdiction of the competent courts in West Bengal, India.